Speedz Privacy Policy

At Speedz, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This Privacy Policy explains how we collect, use, store and protect your information when you visit speedz.com, register an account, or use any of our features. By using Speedz casino, you agree to the practices described in this policy. Speedz is operated by Ganadu Gaming Limited, a company incorporated under the laws of the British Virgin Islands, with Otso Operations Limited acting as a facilitating company. We are licensed and regulated by the Kahnawake Gaming Commission under licence number 01003.

Information We Collect

We collect several categories of information to provide you with a secure and personalised Speedz online casino experience.

Information You Provide to Us

• We collect your name, date of birth, address, email address and phone number when you complete Speedz casino login register process
• We collect identification documents and proof of address for Know Your Customer (KYC) verification
• We collect payment details, including card information or e-wallet identifiers, when you make a deposit or withdrawal
• We collect communications you send to our support team, including live chat transcripts, which we record for quality and compliance purposes

Information We Collect Automatically

• We gather your IP address, device type, browser information and operating system every time you access Speedz
• We track your gaming activity, including games played, deposits, withdrawals, bonus usage and wagering history
• We monitor login patterns and account access to detect fraud, multiple accounts, or unauthorised use of a Speedz bonus code
• We record cumulative transaction data, particularly where activity exceeds the equivalent of EUR 10,000, to fulfil enhanced due diligence obligations

How We Use Your Information

We use your personal data for a range of legitimate business purposes connected to operating our online casino. These include:

• We use your data to verify your identity and age, ensuring you meet our minimum age requirement of 18 or higher where required
• We use your information to process deposits and withdrawals and to manage your player account
• We use your data to detect and prevent fraud, money laundering, and irregular playing patterns such as hedge betting or risk-free strategies
• We use your contact details to send you information about promotions, our Welcome Offer, Speedz casino no deposit bonus opportunities, and other marketing communications, where you have consented to receive them
• We use your information to comply with our regulatory obligations under our Kahnawake Gaming Commission licence
• We use gameplay data to calculate cashback, VIP status and eligibility for tournaments and loyalty rewards

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, keep you securely logged in during your Speedz casino login session, and understand how players interact with our games and promotions. We also use cookies to measure the performance of our marketing campaigns, including those referencing Speedz casino login bonus codes and other offers. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our site.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

• We share data with payment service providers, including e-wallet and card processing partners, to complete your transactions
• We share information with identity verification providers to complete KYC and anti-money laundering checks
• We share data with Otso Operations Limited, our facilitating company, and other affiliated entities within our corporate structure for operational purposes
• We disclose information to the Kahnawake Gaming Commission where required for regulatory compliance, dispute resolution, or self-exclusion requests
• We may share information with law enforcement authorities where legally obligated to do so

Data Security

We take the security of your personal data seriously. Our systems are certified to ISO 27001 standards, reflecting our commitment to robust information security management. We implement technical and organisational safeguards, including encryption, secure servers, and restricted internal access, to protect your data from unauthorised access, loss or misuse. Player funds are additionally held in segregated designated bank accounts, separate from our operational funds. While we take extensive precautions, no method of data transmission or storage is completely secure, and we encourage you to use a strong password and to keep your Speedz account login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory and accounting obligations. Account and transaction records are typically retained for a minimum period required under gaming regulations, even after you close your Speedz account, to allow us to respond to regulatory enquiries or complaints raised through complaints@speedz.com.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to or restrict certain processing of your data, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent, such as receiving offers or a Speedz bonus code by email

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable data protection laws.

International Data Transfers

As a global operator serving players across multiple regions, including Speedz casino NZ players and users in Canada and Finland, we may transfer your data across borders to affiliated companies or service providers. Where we transfer data internationally, we take appropriate steps to ensure it remains protected in accordance with this policy and applicable law.

Children's Privacy

Our services are strictly intended for individuals aged 18 or over, or the applicable legal age in your jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently done so, we will take immediate steps to delete such information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Speedz following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to raise a complaint, you can reach our team at support@speedz.com or, for formal complaints, at complaints@speedz.com. Complaints may also be escalated to the Kahnawake Gaming Commission where our internal resolution process has not addressed your concern satisfactorily.